Frequently Asked Questions

- What service does this website provide?

We are a credit broker, not a lender. Our service is to find and introduce you to a suitable loan provider. Upon submitting your application, your details will be passed to our partners panels of lenders as described in our privacy policy. If a lender declines your application, you may be referred to an alternative lending solution available in our partners panel.

- Will you need to contact me about my loan options?

Season Marketing may need to contact you by Email or SMS in relation to your loan options, please ensure your contact information is accurate.

- What do I need to apply for a loan? What are the eligibility criteria?

The requirements could vary between the different lenders of our partners panel, however, the basics are: To be at least 18 years of age, a UK citizen or resident and have a UK bank account.

- Do you have Customer Support?

Yes! Please email [email protected].

- Can I make a complaint?

Yes! Please email [email protected]. More information is in our Complaints policy.

- What is your representative APR?

Representative APR 49.9%.

- How much can I borrow?

You can apply for a loan of £100 to £5000. How much you can borrow will be specific to our partners lender that accepts your application.

- How long can I borrow for?

You can apply for a loan to be re-payed within 1 to 24 months. However, this will be specific to our partners lender that accepts your application.

- How will I receive my funds?

Typically, it will be transferred electronically into your account via electronic transfer.

- Are you a lender?

No, we are a broker. This means that we pair with a wide variety of partners who offer loans through a panel of lenders.

- What is Auto Decisioning?

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

- What if I have difficulties paying?

Contact your lender as soon as possible! For whatever reason you are having difficulties making a payment, contact your lender as soon as possible to get support and advice on how to proceed. Alternatively, if you are worried about managing your money and would like more help, please see resources below.

StepChange www.stepchange.org 0800 138 1111 . Free advice on debt problems and finding the best solution for you.
Money Advice Service www.moneyadviceservice.org.uk 0800 138 7777. Offers free, unbiased and independent advice to people who want to manage their money more effectively. Face to face sessions available.
National Debtline www.nationaldebtline.org 0808 808 4000. Free, confidential debt advice service run by the Money Advice Trust.

*UKCreditRatings offer a 14-day trial to their credit report service. If you choose not to cancel within the trial period, you will incur the monthly subscription fee of £19.95 until you cancel the account. Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.Representative example: £1200 for 18 months at £90.46 per month. Total amount repayable of £1628.28. Interest: £428.28. Interest rate: 49.9% pa (variable). 49.9% APR Representative (variable). Rates from 45.3% APR to max 1575% APR - your APR will be based on your personal circumstances. Loans subject to status and credit checks.

www.loanshuttle.com is a registered trading name of Season Marketing Ltd registered in England and Wales (Company number 08901402). Season Marketing Ltd registered office; 71 - 75 Shelton Street, Covent Garden, London, WC2H 9JQ. Season Marketing Ltd is authorized and regulated by the Financial Conduct Authority and entered on is the Consumer Credit Register under reference number: 727385. Licensed by the Information Commissioners Office, (registration number ZA285535).

If we reasonably believe false or inaccurate information has been provided, including in relation to a person's identity, and fraud is suspected, details, including personal data may be passed to fraud prevention agencies to prevent fraud and money laundering.

Your details may be passed to statutory bodies, regulators, legal bodies, credit reference agencies, fraud prevention entities and identity and address verification agencies who may record and use your details. They may also disclose your information to other organisations for credit reference, debt tracing, and fraud and money laundering prevention purposes. If you have any queries regarding these uses, please contact the relevant organisation.

By submitting an application form on our site, you confirm that all of the information provided is true and accurate. You also, when applying, authorise the Lender or Finance Provider to use both fraud prevention and credit referencing agencies to help make relevant decisions.

Season Marketing does not charge customers a fee for using its broker services, but it might receive a commission from lenders or other brokers following an introduction through this website.

*UKCreditRatings offer a 14-day trial to their credit report service. If you choose not to cancel within the trial period, you will incur the monthly subscription fee of £29.95 until you cancel the account.

*subject to lender requirements and approval. You could get cash in your account in as little as 15 minutes subject to final checks, deposits and clearing times, and if your bank supports faster payments, please read your loan agreement.

*Not all lending partners offer up to £5,000 loans, and not all applicants will be approved for their requested loan amounts. Loan repayment periods vary by lender also. Lenders may use collection services for non-payment of loans.

*Season Marketing will not perform a credit check, lenders will complete a soft search when assessing your eligibility for a loan. If you accept a lender’s loan offer, they will perform a hard credit search.

Auto Decisioning allows lenders to make a decision on your loan application without the need for human interaction, for more information please contact your lender or see their privacy policy.

For free, confidential debt advice service run by the Money Advice Trust, please go to National Debtline www.nationaldebtline.org 0800 138 1111.

Frequently Asked Questions

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